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Meet Our Team
When you need to change a vehicle, or you’re not sure about your bill, or have a question about a claim or…you get the idea. If you need it done, these are the people to talk to.
Want to find out why so many people have their insurance with Preferred Insurance Center? Need auto, home, life, business or farm insurance?
And Finally – The Buck Stops Here
I am Andrea AbouJaoude, a licensed insurance agent and service specialist. I graduated from Lima Central Catholic and proceeded to Xavier University, where I graduated with a Bachelors in Business Administration. I am fairly new to the area thanks to my husband Denny Schlarman with whom I reside in Wendelin. We enjoy traveling together, reading, and I never turn down a dance party. You’ll also find us watching about every Cincinnati Reds game in the spring and summer months. I was attracted to Preferred Insurance as I saw how much they value community involvement and giving back, for which I am grateful to be apart of.
Hi, I’m Kelly Heitkamp. I am a licensed insurance agent and customer service specialist here at Preferred Insurance Center.
I am a graduate of Marion Local Schools and still live there with my son, Devin and two daughters, Haley and Kayla. I stay busy with three teenagers and love to watch them run cross country and swim. I also love spending time with my family and friends and being outdoors.
I started in the insurance business back in 2003 with Preferred Insurance Center and have been here ever since. Preferred Insurance Center has taught me many things, but the main things are how to give back to the community and how to be a team player. I am proud to be a part of such a great team.
I have been working in insurance since 1974 as a licensed agent. I’ve received the Certified Insurance Service Representative (CISR) and Certified Professional Service Representative (CPSR) designations. I live in Minster, Ohio on a dairy farm with my husband of thirty-two years. I have four talented children ranging in age between twenty-one and twenty-nine. I enjoy reading, traveling, and spending time with my family.
Hello, my name is Heather Fleck and I am a licensed insurance agent and service specialist here at Preferred Insurance Center.
I am married to my wonderful husband Steve and we have three children between the two of us; Chase, Lauren and Landon.
I enjoy traveling, listening to music, and going on spontaneous adventures. On a few occasions I’ve been known to wake up drink my coffee and make a spur of the moment decisions to jump in the car with my family and go to Disney on Ice or the Cincinnati Zoo. The zoo thing might have been a misjudgement on my part seeing as I didn’t check the weather and it was 105 degrees that day. But I pride myself on making memories and appreciating the little things in life. This is one of the reasons I was drawn to Preferred Insurance Center.
Our team is eager to accept challenges and always looking out for the well being of our clients. We give back to the community, work great as a team and truly are a family based company. One I am proud to be a part of. Thank you and remember it’s always a great day at Preferred Insurance Center.
Heather Personal Why Statement
I take the time to appreciate all things and show acts of kindness in hopes that these small gestures will be passed on by others to make a great impact on society.
Hi I’m Andy Kremer a Risk Manager for Preferred Risk I am a born and raised Cavalier. I live in town with my wife Theresa, our 5 children Mackenzie, Christopher, John and Josh and Elisha. I enjoy playing music and spend time with friends and family any chance I get.
At Preferred Risk your not just getting an agent who wants to sell you insurance. Your are getting trained risk managers and service professionals who are a part of your staff that want to help you buy exactly what you need and not what others want to sell you.
I can’t wait to come and learn about your business and see if we can make a difference for you too!
Andy’s Personal Why Statement
To learn, but also do so I can have the experience to teach and the capacity to inspire and drive others to learn and become more than they thought they could.
Hi, I am Amanda Kremer, I joined the Preferred Insurance family in March 2012. I focus on life insurance, group benefits, and business planning.
I grew up in Coldwater with my parents and two older brothers. I graduated from Coldwater High School in 2004. After graduation, I moved to Columbus where I earned my bachelor’s degree in Marketing and a minor in Public Relations. I worked in the banking industry for 5 years, prior to moving back to Mercer County to be closer to family.
My husband Riley and I live in St. Henry. We have three sons, Cy, Georg and Joahnn. I am actively involved in The Mercer County Leadership in Action Committee, St. Henry PTO, and St. Henry Religious Education.
I was born and raised in Fort Recovery, where I grew up on a turkey farm. I have one sister who is my best friend, and three brothers who still pick on me and make me want to pull my hair out to this day! I graduated from Fort Recovery High School, and have a degree in Business Administration from Wright State University. I am married to my amazing husband Chad. We have FOUR ornery and energetic daughters – Livy, Maddy, Emma & Iyla. I enjoy spending time with my family and being outdoors.
I joined the Preferred Insurance team in 2012. What I love about working at Preferred Insurance is that we make a difference in the community by raising thousands of dollars each year for local charities. I also enjoy the laid back atmosphere, and making new friends at work!
Hello, I am Nate Kaup. I am a personal lines, farm, and life insurance agent here at Preferred Insurance Center. I was born and raised in Coldwater and still continue to live in this great town with my amazing wife Carly and our dog Jordy. I graduated from Coldwater in 2011 and received my bachelor’s degree in Marketing from Ball State University in 2015.
I enjoy spending time with friends and family and also playing softball and golf. I also enjoy watching the Buckeyes, Packers, and also the Reds. I have always had a passion of helping others and making new friends which had led me to this new career which I get to do those things everyday!
What I like most about working here is our focus and passion of helping others and also to make a difference in our communities and inspiring others to do the same!
Hi, my name is Gina Hess, and I’m the office manager here at Preferred Insurance Center. I joined the team in August of 2013. Prior to I worked at AAA in Celina for 6 years, 3 of those years as a insurance sales agent. I am a St. Henry native, but now I’m a Coldwater Cavalier. I’ve been married to my high school sweetheart, Joe, for 8 years now and we have a spunky little 5 year old girl named Norah. I enjoy reading, hiking, backpacking and attending concerts, but most of all I enjoy spending time with my family and friends and love being a mom. I try to follow a certain philosophy in life to make each day better than the yesterday and continue to improve myself as a wife, mother and as a person.
Here at Preferred Insurance, we pride ourselves on providing outstanding service, having a fun and enthusiastic atmosphere, and giving back through charitable donations and community events. I truly could not ask for a better team to be a part of! Thank you very much and we hope to see you soon!
Gina’s Personal Why Statement
I cherish life and it’s little things by spreading joy and compassion, overcoming weaknesses and living fearlessly with no regrets to engage and encourage others to see the good in this chaotic world one living being at a time.
I live in St. Henry, Ohio and have 5 adult children and three grandkids. I enjoy watching the OSU Buckeyes, Dayton Flyers, Cleveland Browns, and Cincinnati Reds. I also enjoy trying new things, playing golf, running, attending concerts, and spending time with my family.
I am a co-owner of Preferred Insurance Center and have been in the insurance industry since 1984. We are an innovative, high energy, and creative agency. We have a very experienced staff, but also some young and energetic agents who want to help you with all your insurance needs. We are confident that we will be the last insurance agency you will ever need. Give us a call and let us show you how we can help make a difference in your insurance program.
Roger’s Personal Why Statement
To blend compassion with humor, the thoughtfulness with sarcasm, humility with chance taking, and generosity with an open mind so to hopefully set a positive example for others.
I am Dan Muhlenkamp and the first thing you need to know about me is that I’d be a hopeless depressed, and miserable if Jesus had not died in my place on my cross, but since he did, I am so excited about this eternal adventure we call life.
While we are all far from perfect, I have a great family I am so proud of. Each of them is introduced below.
So a little about me I love quiet time alone to think and read and pray, and I also love being with other people exchanging lively conversation. I believe in taking chances and being different and failing often. My favorite non-biblical quote is “The Man In The Arena…” by Theodore Roosevelt.
I am a partner at Preferred Insurance Center and I think, while we still have a ways to go, we have something really special here. My hope and dream for Preferred is that is will be a place with such a great attitude and atmosphere that my teammates, who are Tiggers, not Eeyores, love their days here and our clients days a made here. I truly want us to Make a Difference and help others make a difference. I know it sounds corny, but we don’t give to charities and make people smile so we can sell more insurance, we sell insurance so we can give more the charity and make more people smile.
Dan’s Personal Why Statement:
To inspire and guide as Jesus does so others passionately live fulfilling, eternal adventures.